Terms & Conditions

Last updated: 10 November 2025

Overview

This website is operated by Element 22 Titanium Fasteners Pty Ltd (“Element 22 Titanium Fasteners”, “we”, “us”, “our”). By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content. If you do not agree to all the Terms, you may not access the website or use the Service. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store are also subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to the website. Your continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services to you.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state/province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

You must not transmit any worms, viruses, or destructive code.

A breach of any Term will result in immediate termination of your access to the Service.

2. General Conditions

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks and modified to meet technical requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

Section headings are for convenience only and do not limit these Terms.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. Materials are provided for general information only and should not be relied upon as the sole basis for decisions. Any reliance is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We may modify site contents at any time without obligation to update information.

4. Modifications to the Service & Prices

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content) at any time without notice.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

5. Products or Services

Certain products or Services may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Refund Policy.

We have made every effort to display product colors and images accurately; we cannot guarantee your monitor’s display is accurate.

We reserve the right to limit sales to any person, region, or jurisdiction; to limit quantities; to change product descriptions or pricing; and to discontinue any product at any time.
We do not warrant that the quality of products, Services, or information will meet your expectations, or that errors in the Service will be corrected.

6. Accuracy of Billing & Account Information

We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order (including those using the same account, credit card, billing, or shipping address). If we change or cancel an order, we may attempt to notify you using the contact details provided at purchase.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update your account and payment details so we can complete transactions and contact you as needed.

For more details, see our Refund Policy.

7. Optional Tools

We may provide access to third-party tools over which we have no control or input. You acknowledge that such tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.

Any use of optional third-party tools is entirely at your own risk and discretion. New features or Services introduced in the future will also be subject to these Terms.

8. Third-Party Links

Certain content, products, and Services available via our Service may include materials from third parties. Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and assume no liability for any third-party materials, websites, products, or Services.

Please review third-party policies before engaging in transactions. Complaints, claims, or questions regarding third-party products should be directed to the third party.

9. User Comments, Feedback & Other Submissions

If you send submissions (e.g., ideas, proposals, plans, or materials), whether at our request or unsolicited, you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium, at any time, without restriction or compensation. We have no obligation to maintain comments in confidence or respond to them.

We may monitor, edit, or remove content we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates intellectual property or these Terms.

You agree your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material, viruses, or malware. You may not use a false email address or mislead us or others as to the origin of comments. You are solely responsible for your comments and their accuracy.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you submit your order).

We undertake no obligation to update or clarify information except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.

12. Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

  1. for any unlawful purpose;
  2. to solicit others to perform unlawful acts;
  3. to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances;
  4. to infringe upon our intellectual property or that of others;
  5. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
  6. to submit false or misleading information;
  7. to upload or transmit viruses or malicious code;
  8. to collect or track personal information;
  9. to spam, phish, pharm, pretext, spider, crawl, or scrape;
  10. for any obscene or immoral purpose; or
  11. to interfere with or circumvent security features of the Service or related websites.

We reserve the right to terminate your use of the Service for violating any prohibited use.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free. We do not warrant that results obtained from the Service will be accurate or reliable. We may remove the Service for indefinite periods or cancel the Service at any time, without notice.

You expressly agree that your use of the Service is at your sole risk. The Service and all products and Services delivered through it are provided “as is” and “as available” (except as expressly stated by us), without any warranties, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, or non-infringement.

In no case shall Element 22 Titanium Fasteners Pty Ltd, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers, or licensors be liable for any injury, loss, claim, or any indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, revenue, savings, data, replacement costs, or similar damages, arising from your use of the Service or any products procured using the Service, even if advised of the possibility. In jurisdictions that do not allow exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Element 22 Titanium Fasteners Pty Ltd and its affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or your violation of any law or third-party rights.

15. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed, without affecting the validity and enforceability of the remaining provisions.

16. Termination

The obligations and liabilities incurred prior to termination shall survive the termination of this agreement.

These Terms are effective unless and until terminated by either you or us. You may terminate at any time by notifying us that you no longer wish to use our Services or when you cease using the site.

If, in our sole judgment, you fail to comply with any Term, we may terminate this agreement without notice and you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services.

17. Entire Agreement

These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals (oral or written).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

18. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

19. Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of the Terms by posting updates to our website. Your continued use of the website or the Service following any changes constitutes acceptance of those changes.

20. Contact Information

Questions about the Terms should be sent to sales@element22.store.

Business Details:
Trading Name: Element 22 Titanium Fasteners Pty Ltd
Email: sales@element22.store
Address: 22 Strickland St, Killara 3691, Australia
Phone: +61 448 575 254
ABN: 16 687 294 239